Shopify incident

Some merchants encountering error messages within their admins

Minor Resolved View vendor source →

Shopify experienced a minor incident on May 22, 2026 affecting Admin, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 10:38 AM UTC
Resolved
May 22, 2026, 11:10 AM UTC
Duration
32m
Detected by Pingoru
May 22, 2026, 10:38 AM UTC

Affected components

Admin

Update timeline

  1. investigating May 22, 2026, 10:38 AM UTC

    Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.

  2. identified May 22, 2026, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 10:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 22, 2026, 10:57 AM UTC

    This issue has been resolved and is being monitored.