Shopify incident

SMS messages for order confirmations not received or delayed

Minor Resolved View vendor source →

Shopify experienced a minor incident on October 21, 2019 affecting Admin and Checkout, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2019, 07:19 PM UTC
Resolved
Oct 21, 2019, 07:42 PM UTC
Duration
22m
Detected by Pingoru
Oct 21, 2019, 07:19 PM UTC

Affected components

AdminCheckout

Update timeline

  1. investigating Oct 21, 2019, 07:19 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 21, 2019, 07:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 21, 2019, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 21, 2019, 07:42 PM UTC

    This incident has been resolved.