Shopify incident

Problems logging into Shopify accounts

Minor Resolved View vendor source →

Shopify experienced a minor incident on October 22, 2019 affecting Admin and Storefront, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 09:19 PM UTC
Resolved
Oct 22, 2019, 10:43 PM UTC
Duration
1h 24m
Detected by Pingoru
Oct 22, 2019, 09:19 PM UTC

Affected components

AdminStorefront

Update timeline

  1. investigating Oct 22, 2019, 09:19 PM UTC

    Some merchants and partners are currently unable to log into their Shopify account. We are investigating and will keep you updated.

  2. monitoring Oct 22, 2019, 10:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2019, 10:43 PM UTC

    This incident has been resolved.