Shopify incident

Storefront and checkout down for some shops

Major Resolved View vendor source →

Shopify experienced a major incident on November 5, 2019 affecting Checkout and Storefront, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2019, 04:51 PM UTC
Resolved
Nov 05, 2019, 07:02 PM UTC
Duration
2h 10m
Detected by Pingoru
Nov 05, 2019, 04:51 PM UTC

Affected components

CheckoutStorefront

Update timeline

  1. investigating Nov 05, 2019, 04:51 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 05, 2019, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2019, 07:02 PM UTC

    This incident has been resolved.