Shopify experienced a minor incident on November 12, 2019 affecting Reports and Dashboards, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Reports and Dashboards
Update timeline
- investigating Nov 12, 2019, 07:18 PM UTC
Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.
- identified Nov 12, 2019, 08:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 12, 2019, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2019, 10:10 PM UTC
This incident has been resolved.