Shopify incident

Some stores unable to purchase UPS shipping labels.

Major Resolved View vendor source →

Shopify experienced a major incident on November 14, 2019 affecting Third party services, lasting 13s. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2019, 06:05 AM UTC
Resolved
Nov 14, 2019, 06:05 AM UTC
Duration
13s
Detected by Pingoru
Nov 14, 2019, 06:05 AM UTC

Affected components

Third party services

Update timeline

  1. monitoring Nov 14, 2019, 06:05 AM UTC

    Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

  2. resolved Nov 14, 2019, 06:05 AM UTC

    This incident has been resolved.