Shopify incident

Buy button malfunctioning in the admin

Major Resolved View vendor source →

Shopify experienced a major incident on November 20, 2019 affecting Admin, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2019, 11:59 PM UTC
Resolved
Nov 21, 2019, 12:06 AM UTC
Duration
7m
Detected by Pingoru
Nov 20, 2019, 11:59 PM UTC

Affected components

Admin

Update timeline

  1. investigating Nov 20, 2019, 11:59 PM UTC

    Buy Buttons are currently not visible on product pages for some stores. We’re investigating and will keep you updated.

  2. identified Nov 20, 2019, 11:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2019, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2019, 12:06 AM UTC

    This incident has been resolved.