Shopify incident

Admin and Storefronts experiencing intermittent downtime

Major Resolved View vendor source →

Shopify experienced a major incident on November 25, 2019 affecting Admin and Checkout and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2019, 07:46 PM UTC
Resolved
Nov 25, 2019, 09:34 PM UTC
Duration
1h 48m
Detected by Pingoru
Nov 25, 2019, 07:46 PM UTC

Affected components

AdminCheckoutStorefront

Update timeline

  1. investigating Nov 25, 2019, 07:46 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 25, 2019, 08:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 25, 2019, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2019, 09:34 PM UTC

    This incident has been resolved.