Shopify experienced a notice incident on November 26, 2019 affecting Admin, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Admin
Update timeline
- investigating Nov 26, 2019, 10:20 AM UTC
We are currently seeing new items missing from the searches within the admin. We are investigating the issue.
- investigating Nov 26, 2019, 10:22 AM UTC
The search function in Shopify admin is returning inaccurate results for some users. We’re investigating and will keep you updated.
- monitoring Nov 26, 2019, 10:37 AM UTC
We have identified the problem and deployed a fix. We'll keep monitoring the issue.
- resolved Nov 26, 2019, 11:40 AM UTC
This incident has been resolved.