Shopify incident

Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

Major Resolved View vendor source →

Shopify experienced a major incident on December 4, 2019 affecting Third party services, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2019, 10:30 PM UTC
Resolved
Dec 04, 2019, 11:04 PM UTC
Duration
33m
Detected by Pingoru
Dec 04, 2019, 10:30 PM UTC

Affected components

Third party services

Update timeline

  1. investigating Dec 04, 2019, 10:59 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 04, 2019, 11:04 PM UTC

    This incident has been resolved.