Shopify incident

Failures with Shopify Shipping, Shopify Pay and Admin access

Critical Resolved View vendor source →

Shopify experienced a critical incident on January 20, 2020 affecting Admin and Checkout, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2020, 02:31 PM UTC
Resolved
Jan 20, 2020, 02:53 PM UTC
Duration
22m
Detected by Pingoru
Jan 20, 2020, 02:31 PM UTC

Affected components

AdminCheckout

Update timeline

  1. investigating Jan 20, 2020, 02:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 20, 2020, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2020, 02:53 PM UTC

    This incident has been resolved.