Shopify incident

Some discount codes might be improperly applied at checkout

Minor Resolved View vendor source →

Shopify experienced a minor incident on February 10, 2020 affecting Checkout, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2020, 02:36 PM UTC
Resolved
Feb 10, 2020, 05:23 PM UTC
Duration
2h 46m
Detected by Pingoru
Feb 10, 2020, 02:36 PM UTC

Affected components

Checkout

Update timeline

  1. investigating Feb 10, 2020, 02:36 PM UTC

    We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.

  2. identified Feb 10, 2020, 03:18 PM UTC

    We’ve identified the problem impacting discount codes and we’re working on a solution.

  3. resolved Feb 10, 2020, 05:23 PM UTC

    This incident has been resolved.