Shopify incident

Assets not loading for some Shopify services

Critical Resolved View vendor source →

Shopify experienced a critical incident on June 8, 2021 affecting Admin and Checkout and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:24 AM UTC
Resolved
Jun 08, 2021, 11:20 AM UTC
Duration
55m
Detected by Pingoru
Jun 08, 2021, 10:24 AM UTC

Affected components

AdminCheckoutStorefront

Update timeline

  1. investigating Jun 08, 2021, 10:24 AM UTC

    Assets served from Shopify's CDN are temporarily not accessible. We are investigating and will keep you updated.

  2. investigating Jun 08, 2021, 10:31 AM UTC

    Some merchants and customers are experiencing issues accessing different Shopify services, including storefronts and admins We are investigating this and will keep you updated

  3. identified Jun 08, 2021, 10:49 AM UTC

    We have identified the problem impacting several Shopify services and are working on a fix.

  4. resolved Jun 08, 2021, 11:20 AM UTC

    This incident has been resolved.