Shopify incident

We are investigating an issue preventing web traffic to our servers

Major Resolved View vendor source →

Shopify experienced a major incident on June 21, 2022 affecting Admin and Checkout and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:59 AM UTC
Resolved
Jun 21, 2022, 08:11 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 21, 2022, 06:59 AM UTC

Affected components

AdminCheckoutReports and DashboardsStorefrontAPI & MobileThird party servicesSupportPoint of Sale

Update timeline

  1. investigating Jun 21, 2022, 06:59 AM UTC

    We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

  2. monitoring Jun 21, 2022, 07:58 AM UTC

    A fix has been put in place and we are monitoring for any further issues.

  3. resolved Jun 21, 2022, 08:11 AM UTC

    All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.