Shopify incident

Interruption in service on some stores

Major Resolved View vendor source →

Shopify experienced a major incident on October 29, 2019 affecting Storefront, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2019, 04:09 PM UTC
Resolved
Oct 29, 2019, 04:33 PM UTC
Duration
23m
Detected by Pingoru
Oct 29, 2019, 04:09 PM UTC

Affected components

Storefront

Update timeline

  1. investigating Oct 29, 2019, 04:09 PM UTC

    Some stores are currently inaccessible. We are investigating and will keep you updated.

  2. identified Oct 29, 2019, 04:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 29, 2019, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 29, 2019, 04:33 PM UTC

    This incident has been resolved.