Shopify incident

No packing slips are being served

Major Resolved View vendor source →

Shopify experienced a major incident on November 15, 2019 affecting Admin, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2019, 08:21 PM UTC
Resolved
Nov 15, 2019, 10:27 PM UTC
Duration
2h 6m
Detected by Pingoru
Nov 15, 2019, 08:21 PM UTC

Affected components

Admin

Update timeline

  1. investigating Nov 15, 2019, 09:29 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 15, 2019, 09:56 PM UTC

    We are continuing to investigate the issue with the packing slip service

  3. monitoring Nov 15, 2019, 10:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2019, 10:27 PM UTC

    This incident has been resolved.