Shopify incident

Shopify admin is currently unreachable

Critical Resolved View vendor source →

Shopify experienced a critical incident on December 3, 2019 affecting Admin, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2019, 03:41 PM UTC
Resolved
Dec 03, 2019, 03:51 PM UTC
Duration
9m
Detected by Pingoru
Dec 03, 2019, 03:41 PM UTC

Affected components

Admin

Update timeline

  1. investigating Dec 03, 2019, 03:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2019, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2019, 03:51 PM UTC

    This incident has been resolved.