Shopify incident

PayPal not processing payments

Major Resolved View vendor source →

Shopify experienced a major incident on January 25, 2020 affecting Checkout and Point of Sale, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2020, 07:48 PM UTC
Resolved
Jan 25, 2020, 08:13 PM UTC
Duration
25m
Detected by Pingoru
Jan 25, 2020, 07:48 PM UTC

Affected components

CheckoutPoint of Sale

Update timeline

  1. monitoring Jan 25, 2020, 07:48 PM UTC

    We are currently monitoring an issue where PayPal is experiencing an interruption in service preventing payments from being processed for some stores. We’re working on a solution PayPal and will keep you updated.

  2. resolved Jan 25, 2020, 08:13 PM UTC

    This incident has been resolved.