ShopBase incident

Investigating an issue with Admin Dashboard

Minor Resolved View vendor source →
Started
Apr 21, 2026, 09:44 AM UTC
Resolved
Apr 21, 2026, 09:54 AM UTC
Duration
9m
Detected by Pingoru
Apr 21, 2026, 09:44 AM UTC

Affected components

Admin DashboardDashboard AnalyticsProduct - Collection - CampaignPrintHubOrder AdminBalance

Update timeline

  1. investigating Apr 21, 2026, 09:44 AM UTC

    We are investigating Admin Dashboard issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. investigating Apr 21, 2026, 09:48 AM UTC

    A fix has been implemented and we are monitoring the result. During this period, the backend dashboard may experience instability. We will provide an update when the incident is resolved.

  3. resolved Apr 21, 2026, 09:54 AM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Looking to track ShopBase downtime and outages?

Pingoru polls ShopBase's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when ShopBase reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track ShopBase alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring ShopBase for free

5 free monitors · No credit card required