ShopBase incident
Investigating an issue with admin dashboard. Product - Collection - Campaign maybe affected
Resolved after 1 hour 33 minutes, affecting Admin Dashboard and Product - Collection - Campaign, on April 10, 2026.
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Affected components
Update timeline
- investigating Apr 10, 2026, 08:42 AM UTC
We are investigating Product - Collection - Campaign issues to understand the full impact and mitigate this problem. More updates to follow shortly.
- monitoring Apr 10, 2026, 08:47 AM UTC
A fix has been implemented and we are monitoring the result. In this period, products changes may take longer time to update. We will provide an update when the incident is resolved.
- resolved Apr 10, 2026, 10:15 AM UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
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