Resolved after 5 days 6 hours, affecting Storefront and Storefront Catalog API and 1 more, on December 6, 2024.
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Affected components
Update timeline
- investigating Dec 11, 2024, 07:05 PM UTC
During Storefront Plusbase failure, all Plusbase Stores cannot access the catalog page and checkout.
- monitoring Dec 11, 2024, 07:18 PM UTC
A fix has been implemented and we are monitoring the result. In this period, all Plusbase Stores cannot access the catalog page and checkout. We will provide an update when the incident is resolved.
- investigating Dec 11, 2024, 07:20 PM UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
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