ShopBase incident

Investigating an issue with payment provider. Payment maybe affected

Resolved after 30 minutes, affecting Checkout and Payment Provider, on March 22, 2025.

monitoring Mar 22, 2025, 03:00 AM UTC

The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Started
Mar 22, 2025, 02:30 AM UTC
Resolved
Mar 22, 2025, 03:00 AM UTC
Duration
30m
Detected by Pingoru
Mar 22, 2025, 02:30 AM UTC

Affected components

CheckoutPayment Provider

Update timeline

  1. investigating Mar 22, 2025, 02:30 AM UTC

    We are investigating Stripe payment provider issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. monitoring Mar 22, 2025, 03:00 AM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

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