ShopBase incident

Investigating an issue with storefront. Storefront maybe affected

Resolved on March 22, 2025, affecting Storefront and Storefront Home Page and 1 more.

resolved Mar 22, 2025, 05:40 PM UTC

The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

Started
Mar 22, 2025, 05:40 PM UTC
Resolved
Mar 22, 2025, 05:40 PM UTC
Duration
–
Detected by Pingoru
Mar 22, 2025, 05:40 PM UTC

Affected components

StorefrontStorefront Home PageStorefront Collection ViewStorefront Product ViewStorefront Order DetailStorefront Catalog APIStorefront Product ReviewStorefront Product RecommendationStorefront Domain

Update timeline

  1. investigating Mar 22, 2025, 05:36 PM UTC

    We are investigating storefront issues to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. monitoring Mar 22, 2025, 05:40 PM UTC

    A fix has been implemented and we are monitoring the result. We will provide an update when the incident is resolved.

  3. resolved Mar 22, 2025, 05:40 PM UTC

    The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.

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