ShopBase incident
Investigating an issue with Checkout. Fast Checkout maybe affected
Resolved after 53 minutes, affecting Checkout and Fast Checkout, on October 2, 2025.
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
Affected components
Update timeline
- investigating Oct 02, 2025, 06:55 AM UTC
We are investigating Fast Checkout issues to understand the full impact and mitigate this problem. More updates to follow shortly.
- investigating Oct 02, 2025, 07:28 AM UTC
A fix has been implemented and we are currently monitoring the result. During this period, stores with Speed Checkout enabled may experience errors. We will provide an update once the incident is fully resolved.
- investigating Oct 02, 2025, 07:45 AM UTC
The incident has been resolved. Service is operating normally. We thank you for your patience while we worked on resolving the issue.
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