ShipRush had 7 outages in the last 2 years totaling 23h 57m of downtime — averaging 0.3 incidents per month.
There were 7 ShipRush outages since September 3, 2025 totaling 23h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some users are seeing an error message when trying to print "Unable to print to ShipRush Cloud Print". We are aware of the issue and investigating it now.
This issue should be resolved.
Many users are seeing errors when attempting to rate and ship USPS services, typically the error is "Service Unavailable". This appears to be due to an outage with the online postage portal ShipRush uses to work with USPS. They are aware of the break and working to resolve it now, we will post updates here once they are available.
USPS Functionality should now be fully restored, though there may be slowness in processing rates and shipping throughout the afternoon.
FedEx servers are currently experiencing an major outage, returning errors for most users, including: Error obtaining the FedEx communication token. Please check your credentials FedEx support is aware of the issue and working to resolve it now.
FedEx has released a fix for this issue, most users are able to rate and ship again successfully. If you are still seeing an error, please try again in a few minutes.
This issue should now be fully resolved.
ShipRush Desktop is currently returning a security error for many users. Our development team is aware of the issue and working to resolve it now. We apologize for the trouble and will update here once it's resolved.
Development has released a fix for this issue, please try a shutdown and restart of your shipping computer, and you should be able to access ShipRush desktop again.
This issue should be fully resolved. Users will need to do a full shutdown and restart of their shipping computer to get past the error, but the rest will be automatic. Thank you for your patience.
Amazon Servers are currently experiencing an outage, causing slowdowns and errors in ShipRush for Amazon related processes like order management and Amazon shipping. Their support is aware of the issue and working to resolve it now, we will post an update here once we have confirmation it is fixed.
Amazon reports this issue should largely be resolved. Some users may see lingering delays as systems catch up.
WWEX API Servers are currently experiencing an outage, preventing most shippers in ShipRush from getting rates or labels. Their support team is aware of the issue and working to resolve it now, we will update here when we have more to share.
WWEX Reports this issue should now be resolved.
WWEX Servers are currently experiencing a minor outage, causing errors with both freight & parcel shipments for connected platforms like ShipRush. Their engineering team is aware of the issue and working on it now, we will update here when we have confirmation of a fix.
Most users are able to ship again successfully, though there still are periodic errors on WWEX servers. If you are still seeing an error, try again in 5-10 minutes.