ShipRush experienced a major incident on October 6, 2025 affecting Carrier Functionality, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Functionality
Update timeline
- identified Oct 06, 2025, 07:26 PM UTC
WWEX API Servers are currently experiencing an outage, preventing most shippers in ShipRush from getting rates or labels. Their support team is aware of the issue and working to resolve it now, we will update here when we have more to share.
- resolved Oct 06, 2025, 08:45 PM UTC
WWEX Reports this issue should now be resolved.