ShippyPro Outage History
ShippyPro major outage · 2 active incidents · 1 long-running issue View live status →Pingoru has recorded 325 incidents for ShippyPro: 324 in the last 12 months and 134 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 39 | 633 of 720 (88%) |
| May 2026 | 38 | 173 of 744 (23%) |
| June 2026 | 42 | 414 of 720 (58%) |
| July 2026 | 48 | 339 of 744 (46%) |
| August 2026 | 44 | 667 of 744 (90%) |
| September 2026 | 44 | 441 of 720 (61%) |
| October 2026 | 40 | 370 of 584 (63%) |
Incidents, newest first
Major March 23, 2026 Notifications are not sent for new orders 1h 25m ShippyPro SMS Notifications, ShippyPro WhatsApp Notifications, ShippyPro Email Notifications
Started Mar 23, 2026, 08:45 AM UTC· resolved Mar 23, 2026, 10:10 AM UTC
- investigating Mar 23, 2026, 09:04 AM UTC
We are currently investigating this issue. Notifications for new orders created or imported are not sent. This is impacting all the new orders, and with all the notification triggers. Notifications for orders already present in the platform are working as expected.
- resolved Mar 23, 2026, 11:03 AM UTC
This incident has been resolved.
Critical March 20, 2026 GLS: label creation temporarily unavailable 2h 15m GLS
Started Mar 20, 2026, 11:53 AM UTC· resolved Mar 20, 2026, 02:08 PM UTC
- investigating Mar 20, 2026, 11:53 AM UTC
The service is experiencing some outages, your orders might be impacted.
- resolved Mar 20, 2026, 02:08 PM UTC
This incident has been resolved.
Minor March 19, 2026 Automation and Notifications are skipping some events 1h 17m ShippyPro SMS Notifications, ShippyPro WhatsApp Notifications, ShippyPro Email Notifications, ShippyPro Automation
Started Mar 19, 2026, 08:26 AM UTC· resolved Mar 19, 2026, 09:43 AM UTC
- investigating Mar 19, 2026, 08:26 AM UTC
We have identified an issue affecting Automation and Notification workflows, which are currently skipping some events. We are actively working to restore full functionality.
- identified Mar 19, 2026, 08:51 AM UTC
We identified the root cause of these anomalies. We are working to deploy a resolutive fix
- monitoring Mar 19, 2026, 09:33 AM UTC
We deployed a solution to fix the anomalies. We will be monitoring that all the events are being processed.
- resolved Mar 19, 2026, 09:43 AM UTC
The solution deployed solved the issue with the workflows. Everything is working as expected.
Major March 16, 2026 TNT ITALY Book PickUp is not working as expected 1d 16h TNTItaly
Started Mar 16, 2026, 04:03 PM UTC· resolved Mar 18, 2026, 08:23 AM UTC
- identified Mar 16, 2026, 04:03 PM UTC
We have identified an issue with the PickUp booking for TNT ITALY. We are in contact with the carrier while awaiting a resolution from their side.
- resolved Mar 18, 2026, 08:23 AM UTC
The carrier deployed a solution, and everything is working as expected
Minor March 12, 2026 BRT shipments are not showing an updated tracking status 1d 4h BRT
Started Mar 12, 2026, 08:35 AM UTC· resolved Mar 13, 2026, 01:04 PM UTC
No vendor updates were posted for this incident.
Critical July 22, 2025 UPS labels severed characters on the bottom 237d 19h UPS
Started Jul 22, 2025, 12:52 PM UTC· resolved Mar 17, 2026, 08:44 AM UTC
- identified Jul 22, 2025, 12:52 PM UTC
We are currently receiving from UPS labels with severed characters on the bottom. We have contacted the carrier and they are working to fix the issue as soon as possible.
- resolved Mar 17, 2026, 08:44 AM UTC
We developed an internal solution for the severed ZPL labels. Please contact our Support if you still see errors on the labels