ShippyPro incident

Automation and Notifications are skipping some events

Minor Resolved View vendor source →

ShippyPro experienced a minor incident on March 19, 2026 affecting ShippyPro SMS Notifications and ShippyPro WhatsApp Notifications and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 08:26 AM UTC
Resolved
Mar 19, 2026, 09:43 AM UTC
Duration
1h 17m
Detected by Pingoru
Mar 19, 2026, 08:26 AM UTC

Affected components

ShippyPro SMS NotificationsShippyPro WhatsApp NotificationsShippyPro Email NotificationsShippyPro Automation

Update timeline

  1. investigating Mar 19, 2026, 08:26 AM UTC

    We have identified an issue affecting Automation and Notification workflows, which are currently skipping some events. We are actively working to restore full functionality.

  2. identified Mar 19, 2026, 08:51 AM UTC

    We identified the root cause of these anomalies. We are working to deploy a resolutive fix

  3. monitoring Mar 19, 2026, 09:33 AM UTC

    We deployed a solution to fix the anomalies. We will be monitoring that all the events are being processed.

  4. resolved Mar 19, 2026, 09:43 AM UTC

    The solution deployed solved the issue with the workflows. Everything is working as expected.