ShippyPro incident

TNT ITALY Book PickUp is not working as expected

Major Resolved View vendor source →

ShippyPro experienced a major incident on March 16, 2026 affecting TNTItaly, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 04:03 PM UTC
Resolved
Mar 18, 2026, 08:23 AM UTC
Duration
1d 16h
Detected by Pingoru
Mar 16, 2026, 04:03 PM UTC

Affected components

TNTItaly

Update timeline

  1. identified Mar 16, 2026, 04:03 PM UTC

    We have identified an issue with the PickUp booking for TNT ITALY. We are in contact with the carrier while awaiting a resolution from their side.

  2. resolved Mar 18, 2026, 08:23 AM UTC

    The carrier deployed a solution, and everything is working as expected