ShippyPro incident

Connection timeouts for some users reaching shippypro.com

Resolved on October 27, 2026, affecting ShippyPro Platform (UI).

resolved Oct 27, 2026, 09:30 AM UTC

This morning, a small number of users could not reach www.shippypro.com and saw a "site took too long to respond" error. The ShippyPro platform has been working as usual the whole time, the problem was in the connection between those users' networks and our site. If you still can't connect please try a different network, such as a mobile hotspot.

Started
Oct 27, 2026, 09:30 AM UTC
Resolved
Oct 27, 2026, 09:30 AM UTC
Duration
–
Detected by Pingoru
Oct 27, 2026, 09:30 AM UTC

Affected components

ShippyPro Platform (UI)

Update timeline

  1. resolved Oct 27, 2026, 09:30 AM UTC

    This morning, a small number of users could not reach www.shippypro.com and saw a "site took too long to respond" error. The ShippyPro platform has been working as usual the whole time, the problem was in the connection between those users' networks and our site. If you still can't connect please try a different network, such as a mobile hotspot.

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