Shippo incident

La Poste Service Degradation

Resolved after 3 minutes, affecting La Poste, on October 28, 2026.

investigating Oct 28, 2026, 11:00 PM UTC

we are currently observing an elevated error rate on La Poste's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

Started
Oct 28, 2026, 11:00 PM UTC
Resolved
Oct 28, 2026, 11:04 PM UTC
Duration
3m
Detected by Pingoru
Oct 28, 2026, 11:00 PM UTC

Affected components

La Poste

Update timeline

  1. investigating Oct 28, 2026, 11:00 PM UTC

    we are currently observing an elevated error rate on La Poste's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

  2. resolved Oct 28, 2026, 11:04 PM UTC

    The issue has been resolved and the service is now operational.

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