Shippit incident

CouriersPlease – Quote API Errors

Minor Resolved View vendor source →

Shippit experienced a minor incident on July 14, 2026 affecting Quoting and Insights (Primary Data Center), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 11:23 PM UTC
Resolved
Jul 15, 2026, 12:15 AM UTC
Duration
51m
Detected by Pingoru
Jul 14, 2026, 11:23 PM UTC

Affected components

QuotingInsights (Primary Data Center)

Update timeline

  1. investigating Jul 14, 2026, 11:23 PM UTC

    🟠 Investigating We are currently observing HTTP 500 errors on the CouriersPlease quote endpoint, affecting quote requests. APIs are experiencing failure rate > 85.0%. We are checking with the CouriersPlease team and will provide an update as soon as we have more information.