Shippit incident
Allied Express – Telstra Network Outage Impacting PDA Devices
Shippit experienced a minor incident on July 7, 2026 affecting 3rd Party Services and Insights (Primary Data Center), lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 11:49 PM UTC
We wanted to give you a heads-up that our carrier partner Allied Express is currently experiencing a nationwide Telstra mobile network outage, which is impacting some of their PDA devices. Some users may encounter delays to live tracking updates, Proof of Delivery notifications and real-time delivery status updates for Allied Express deliveries. Deliveries are continuing, and Allied Express is working to minimise any disruption where possible. We'll keep you updated as soon as we have a resolution. In the meantime, if you have any urgent shipments affected, please contact our Support team, and we'll do our best to assist.