Shippit incident

Service Alert: TGE External Quoting Offline

Minor Ongoing View vendor source →

Shippit is currently experiencing a minor incident affecting Quoting and 3rd Party Services and 1 more component, which began 6 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 06:22 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 13, 2026, 06:22 AM UTC

Affected components

Quoting3rd Party ServicesInsights (Primary Data Center)

Update timeline

  1. investigating May 13, 2026, 06:22 AM UTC

    We have identified an issue where TGE External Quoting is currently unavailable. According to the Team Global Express technical team, the Rate Enquiry function for all Parcel services—specifically IPEC and Priority—is currently offline. The TGE team is currently working to restore the rate enquiry function. We are monitoring the situation closely and will provide an update as soon as service is restored.