Shippeo incident

[INCIDENT] Delay in integration EDI files related to events for specific carriers

Notice Resolved View vendor source →

Shippeo experienced a notice incident on May 7, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 10:00 AM UTC
Resolved
May 07, 2026, 10:00 AM UTC
Duration
–
Detected by Pingoru
May 07, 2026, 10:00 AM UTC

Update timeline

  1. resolved May 07, 2026, 12:37 PM UTC

    Dear users, We have experienced some delay in integrating EDI files related to events for specific carriers. Please be assured that no data has been lost. This incident only affected the timely integration of incoming events and the transmission to external systems. This was resolved since 14:14 UTC+1. All events have been integrated successfully. Thank you for your understanding -- Chers utilisateurs, Un incident a causé un retard dans l'intégration des fichiers EDI relatifs aux événements de certains transporteurs. Soyez assurés qu'aucune donnée n'a été perdue. Cet incident a uniquement retardé l'intégration des événements et la transmission aux systèmes externes. Le problème a été résolu depuis 14h14 UTC+1. Tous les événements ont été intégrés avec succès. Merci de votre compréhension.