Shippeo incident

[INCIDENT] Processing latency impacting flows-in and flows-out

Shippeo experienced a minor incident on June 4, 2026 affecting API and EDI, lasting 14m. The incident has been resolved; the full update timeline is below.

Started: Jun 04, 2026, 02:03 PM UTC
Resolved: Jun 04, 2026, 02:17 PM UTC
Duration: 14m
Detected by Pingoru: Jun 04, 2026, 02:03 PM UTC

Affected components

APIEDI

Update timeline

identified Jun 04, 2026, 02:03 PM UTC

Dear users, Since 15:00 CEST, an issue is affecting the processing of flows-in and transmission of flows-out. Our technical team has implemented a fix to mitigate the delay and is currently monitoring the situation. We appreciate your understanding and patience on this matter. -- Chers utilisateurs, Un problème affecte le traitement des flux entrants et la transmission des flux sortants depuis 15h. Notre équipe technique a déployé un correctif pour diminuer le délai et surveille actuellement la situation. Merci pour votre compréhension.
resolved Jun 04, 2026, 02:17 PM UTC

This incident has been resolved.