Shippeo incident

[INCIDENT] Web Platform Accessibility for isolated users

Shippeo experienced a minor incident on June 11, 2026 affecting Web platform, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started: Jun 11, 2026, 07:37 AM UTC
Resolved: Jun 11, 2026, 09:35 AM UTC
Duration: 1h 58m
Detected by Pingoru: Jun 11, 2026, 07:37 AM UTC

Affected components

Web platform

Update timeline

investigating Jun 11, 2026, 07:37 AM UTC

Dear users, The web platform has been inaccessible since June 10th evening for some users. Our technical team has identified the root cause, and a fix will be developed to resolve this incident promptly. Further updates will be provided within the hour. We appreciate your patience and understanding. --- Chers utilisateurs, La plateforme web est inaccessible depuis le 10 juin fin de journée pour certains utilisateurs. Notre équipe technique a identifié la cause, et un correctif sera développé pour résoudre cet incident rapidement. Plus d'informations seront fournies dans les prochaines heures. Nous vous remercions de votre patience et de votre compréhension.
identified Jun 11, 2026, 07:49 AM UTC

The issue has been identified and a fix is being implemented.
resolved Jun 11, 2026, 09:35 AM UTC

This incident has been resolved.