Shippeo incident

[INCIDENT] Delays in sending notifications (SMS,Email)

Notice Resolved View vendor source →

Shippeo experienced a notice incident on June 15, 2026, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 03:45 PM UTC
Resolved
Jun 15, 2026, 05:12 PM UTC
Duration
1h 27m
Detected by Pingoru
Jun 15, 2026, 03:45 PM UTC

Update timeline

  1. resolved Jun 16, 2026, 12:20 PM UTC

    Due to an internal incident, on 15/06 between 17:45 and 19:12 CEST, some notifications may have been delivered with a delay of up to 1 hour 30 minutes. Our team quickly identified and resolved an internal system configuration issue that was preventing our notification service from operating normally. During the incident, notifications were not lost they were queued and delivered with delay once the issue was fixed. We have resolved the issue affecting notification delivery. All notifications are now being dispatched normally.