Shippeo incident
[INCIDENT] - Shippeo Mobile App: Tour search function and tracking link pairing unavailable
Shippeo experienced a minor incident on June 22, 2026 affecting Mobile application, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile application
Update timeline
- identified Jun 22, 2026, 02:59 PM UTC
We are currently aware of an issue affecting the Shippeo mobile application. Some users may be experiencing difficulties searching for shipments within the app, as well as pairing via tracking links. Our team has identified the issue and is actively working on a fix.
- monitoring Jun 22, 2026, 03:09 PM UTC
A fix has been implemented and the Tour search and tracking link pairing functionalities are operational. We are monitoring the situation.
- resolved Jun 22, 2026, 04:36 PM UTC
The incident has been resolved. The mobile app services operate as expected.