Shippeo incident

[INCIDENT] Insights dashboards not up-to-date

Minor Resolved View vendor source →

Shippeo experienced a minor incident on June 23, 2026 affecting Insights Dashboards and Insights Dashboards, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 04:23 PM UTC
Resolved
Jun 25, 2026, 07:20 AM UTC
Duration
1d 14h
Detected by Pingoru
Jun 23, 2026, 04:23 PM UTC

Affected components

Insights DashboardsInsights Dashboards

Update timeline

  1. investigating Jun 23, 2026, 04:23 PM UTC

    Dear users, We have identified an incident that is affecting the data freshness on the Insights dashboards, leading to out-of-date data being displayed. We are actively investigating the root cause and will provide updates shortly. Thank you for your understanding and patience in the meantime. --- Chers utilisateurs, Nous avons identifié un incident qui affecte la mise à jour des données sur les tableaux de bord Insights, entraînant l'affichage de données obsolètes. Nous investiguons activement pour identifier la cause et reviendrons vers vous dès que possible. Merci de votre compréhension et de votre patience.

  2. identified Jun 24, 2026, 08:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 25, 2026, 07:20 AM UTC

    This incident has been resolved.