Shippeo incident

[INCIDENT] Transmission delays on flow out messages

Shippeo experienced a minor incident on June 26, 2026 affecting EDI, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started: Jun 26, 2026, 02:58 PM UTC
Resolved: Jun 29, 2026, 06:59 AM UTC
Duration: 2d 16h
Detected by Pingoru: Jun 26, 2026, 02:58 PM UTC

Affected components

EDI

Update timeline

identified Jun 26, 2026, 02:58 PM UTC

Dear users, We are currently experiencing delays in the delivery of tracking events and position updates. Some data that would normally appear in real time may be delayed by up to 1 hour. Our technical team has identified the source of the issue and is actively working on a fix. No data is being lost — all events will be delivered once normal processing resumes. We apologize for the inconvenience and will provide an update within the next hour.
resolved Jun 29, 2026, 06:59 AM UTC

The delay has been resolved at 2 am on Saturday 27th June. The service has operated normally since.