Shippeo incident

[INCIDENT] Issue affecting POD upload and download

Shippeo experienced a minor incident on June 29, 2026 affecting Web platform, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started: Jun 29, 2026, 01:55 PM UTC
Resolved: Jun 29, 2026, 03:45 PM UTC
Duration: 1h 50m
Detected by Pingoru: Jun 29, 2026, 01:55 PM UTC

Affected components

Web platform

Update timeline

investigating Jun 29, 2026, 01:55 PM UTC

Dear users, Since 14:00 CEST, an ongoing incident is affecting the upload and/or download of PODs on the web platform and via events-out. We are actively investigating the root cause and will provide updates in the coming hours. Thank you for your understanding and patience in the meantime. --- Chers utilisateurs, Un incident est en cours depuis 14h (heure FR) et affecte l'import et/ou le téléchargement des PODs sur la plateforme web et via les events-out. Nous investiguons activement pour identifier la cause et nous vous fournirons plus d'informations dans les prochaines heures. Merci de votre compréhension et de votre patience.
monitoring Jun 29, 2026, 02:27 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 29, 2026, 03:45 PM UTC

This incident has been resolved.