ShipEngine experienced a minor incident on September 23, 2024 affecting UPS US, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
UPS US
Update timeline
- investigating Sep 23, 2024, 06:33 PM UTC
We are aware of issues impacting UPS rating and label generation, and we are currently investigating this.
- monitoring Sep 23, 2024, 08:05 PM UTC
We are seeing improved performance and are continuing to monitor.
- resolved Sep 23, 2024, 09:43 PM UTC
This incident has been resolved.