ShipEngine experienced a major incident on October 21, 2024 affecting DPD, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
DPD
Update timeline
- investigating Oct 21, 2024, 01:32 PM UTC
There are technical issues impacting DPD UK resulting in carrier API timeouts. We are actively monitoring the status of the issue and will provide updates as they become available.
- monitoring Oct 21, 2024, 01:37 PM UTC
DPD have confirmed they are working to resolve the issue on their end.
- resolved Oct 21, 2024, 07:37 PM UTC
This incident has been resolved.