ShipEngine incident

ShipEngine Sandbox: Inability to rate or create labels via Stamps test carrier

Major Resolved View vendor source →

ShipEngine experienced a major incident on June 17, 2025 affecting Stamps Sandbox, lasting 23h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 02:56 PM UTC
Resolved
Jun 18, 2025, 02:08 PM UTC
Duration
23h 11m
Detected by Pingoru
Jun 17, 2025, 02:56 PM UTC

Affected components

Stamps Sandbox

Update timeline

  1. investigating Jun 17, 2025, 02:56 PM UTC

    We are investigating reports of 400 responses being returned for attempts to both get rates and create labels under the sandbox Stamps carrier connection. This issue has not been observed in production.

  2. identified Jun 17, 2025, 07:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2025, 02:08 PM UTC

    This incident has been resolved.