ShipEngine incident

ShipStation API Access Issue

Minor Resolved View vendor source →

ShipEngine experienced a minor incident on December 15, 2025 affecting ShipEngine API and ShipEngine.com (website) and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 07:59 PM UTC
Resolved
Dec 15, 2025, 09:15 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 15, 2025, 07:59 PM UTC

Affected components

ShipEngine APIShipEngine.com (website)ShipEngine API Dashboard

Update timeline

  1. identified Dec 15, 2025, 07:59 PM UTC

    Identified - ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

  2. resolved Dec 15, 2025, 09:15 PM UTC

    This incident has been resolved