ShipEngine experienced a notice incident on January 9, 2026 affecting UPS CA and UPS US, lasting 54d 19h. The incident has been resolved; the full update timeline is below.
Affected components
UPS CAUPS US
Update timeline
- monitoring Jan 09, 2026, 09:56 PM UTC
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
- resolved Mar 05, 2026, 05:08 PM UTC
This incident has been resolved.