Shift4 incident

Shift4 Chat Support is Degraded

Minor Resolved View vendor source →

Shift4 experienced a minor incident on July 2, 2025 affecting Other, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 10:23 PM UTC
Resolved
Jul 02, 2025, 11:34 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 02, 2025, 10:23 PM UTC

Affected components

Other

Update timeline

  1. identified Jul 02, 2025, 10:23 PM UTC

    Shift4 is aware of an issue affecting our chat support systems. We are working to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience.

  2. resolved Jul 02, 2025, 11:34 PM UTC

    This incident has been resolved and chat support is working as intended. Thank you for your patience.