Shift4 experienced a major incident on July 3, 2025 affecting Shift4 Dine POS - US, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 Dine POS - US
Update timeline
- identified Jul 03, 2025, 11:58 PM UTC
Shift4 is aware of an issue that is affecting payment processing for customers using our SkyTab Online Ordering solution, including online ordering platforms such as DoorDash and kiosk ordering. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
- resolved Jul 04, 2025, 12:58 AM UTC
This incident has been resolved.