Shift4 incident

Phone system availability

Notice Resolved View vendor source →

Shift4 experienced a notice incident on April 11, 2022, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2022, 06:10 PM UTC
Resolved
Apr 11, 2022, 06:22 PM UTC
Duration
12m
Detected by Pingoru
Apr 11, 2022, 06:10 PM UTC

Update timeline

  1. investigating Apr 11, 2022, 06:10 PM UTC

    Please be advised our phone system carrier is currently unable to field any phone calls, across all of our phone numbers. However, our chat system is available for use 24/7 across all of our primary websites for immediate help. Our technical teams are engaged, and we will continue to keep you posted regarding our phone system. We apologize for the inconvenience.

  2. resolved Apr 11, 2022, 06:22 PM UTC

    This incident has been resolved.